Official Document – Updated January 2026

Privacy Policy THB168 – Our Commitment to Protecting Your Data

THB168 takes the privacy and security of Malaysian players' personal data very seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you use our platform.

Updated: January 2026 Bahasa Melayu (ms-MY) Malaysia

All personal data you share with THB168 is protected using 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

How THB168 Protects Your Privacy

We believe your trust is our most valuable asset. Here are the six core data protection principles we uphold at THB168.

256-bit SSL Encryption

All data transmitted between your device and THB168's servers is protected by banking-grade 256-bit SSL encryption. No third party can intercept or read your information.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of firewalls and strict access controls. Only authorised personnel may access player data.

No Data Sales

THB168 has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes or commercial gain.

Player Data Controls

You have the right to access, correct, delete, or transfer your personal data at any time. Contact our support team whenever you wish to submit a data-related request.

Regular Security Audits

THB168's security systems undergo regular independent audits by third-party cybersecurity experts to ensure our data protection standards remain in line with the latest industry benchmarks.

Malaysia PDPA Compliance

The THB168 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that all our data management practices comply with applicable local laws.

Welcome to THB168's Privacy Policy. This document explains in detail how THB168 ("we", "Platform") collects, processes, stores, and protects your personal data ("Player", "User", "you") when you use our services at thb168.my. We are committed to protecting your privacy at all times, and all our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA).

Important Note: By registering an account and using THB168's services, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree, please discontinue use of our platform.

1. Introduction

THB168 is an online entertainment platform offering Live Casino, slots, blackjack, Table Games, football betting, cricket, and a wide range of other sports to Malaysian players. In providing these services, we need to collect and process certain personal data to ensure the platform operates smoothly, securely, and in compliance with applicable legal requirements.

This Privacy Policy applies to all information we collect through the THB168 website, mobile app, live chat, email, phone, and any other communication channels between you and THB168. We take your privacy seriously and are committed to not using your data beyond the scope set out in this document.

2. Personal Data We Collect

THB168 collects various types of personal data depending on how you interact with our platform. Below is a summary of the data we collect and the purposes it serves:

Data Category Sample Information Primary Purpose
Identity Data Full name, national ID number (MyKad), date of birth, gender Identity verification (KYC), legal compliance
Contact Details Email address, phone number, residential address Account communications, transaction notifications
Financial Data Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal records in RM Transaction processing, fraud prevention
Gaming Data Betting records, wins, losses, gaming activity Account management, responsible gaming
Technical Data IP address, device type, web browser, operating system Account security, platform optimisation
Usage Data Pages visited, time spent on the platform, features used Service improvement and experience personalisation

We may also collect data from third-party sources such as identity verification agencies, payment service providers, and public databases for KYC and fraud prevention purposes.

3. How We Use Your Data

THB168 uses the personal data we collect solely for the following purposes:

  • Account Management: To create, manage, and maintain your THB168 account, including the registration process, identity verification, and account recovery.
  • Transaction Processing: To securely and efficiently process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), and withdrawals in Malaysian Ringgit (RM).
  • Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and any other unlawful activity on our platform.
  • Legal Compliance: To fulfil our legal obligations under Malaysia's PDPA, AML (Anti-Money Laundering) requirements, and directives from relevant regulatory bodies.
  • Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance via live chat, email, or phone.
  • Platform Improvements: To analyse usage patterns, improve the gaming experience and platform performance, and develop better new features.
  • Responsible Gaming: To monitor gambling patterns and identify players who may need responsible gaming support, including deposit limits and self-exclusion.
  • Marketing Communications: To send promotional information, bonus offers, and platform updates — but only where you have given consent to receive such communications.

You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any of our promotional emails or by contacting the THB168 customer support team.

4. Sharing Data with Third Parties

THB168 does not sell or trade your personal data. However, we do share data in the following limited circumstances:

  • Payment Service Providers: Transaction information is shared with payment providers such as Touch 'n Go, GrabPay, DuitNow, and banks via FPX solely for the purpose of processing your payments.
  • Gaming Software Provider: Minimal gaming data is shared with the casino and Sports Betting platform providers that supply games on THB168, subject to strict confidentiality agreements.
  • Identity Verification Agency: Identity information is shared with authorised third-party KYC agencies solely for the purposes of age and identity verification.
  • Legal Authorities: We will disclose personal data to law enforcement, regulatory authorities, or government agencies where required by law or court order.
  • Professional Advisors: In certain circumstances, our lawyers, accountants, or auditors may access data as required to carry out their professional duties, subject to professional confidentiality obligations.

All third parties we engage with are bound by strict data protection agreements and are prohibited from using your data for any purpose other than those specified.

5. Cookies & Tracking Technologies

5.1What Are Cookies? Cookies are small text files stored on your device when you visit the THB168 website. They help us recognise you on return visits, remember your preferences, and deliver a more personalised experience.

5.2Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use our platform to help us improve performance and the overall user experience.
  • Functional Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time.
  • Analytics Cookies: Helps us understand platform usage patterns on an aggregated and anonymised basis for improvement purposes.

5.3 You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the THB168 platform.

6. Data Storage & Security

6.1Retention Period: THB168 retains your personal data for as long as your account is active or as long as necessary to provide our services. After account closure, we retain certain data for a minimum of 5 years to meet legal and regulatory obligations, including anti-money laundering requirements.

6.2Security Measures: We implement a range of technical and organisational security measures to protect your data, including:

  • Data encryption in transit using 256-bit SSL/TLS
  • Encryption of data at rest
  • Role-based access control
  • 24/7 continuous security monitoring
  • Regular security audits by independent third parties
  • Information security training for all staff

6.3Data Breach: In the event of a data breach that may affect your rights or freedoms, THB168 will notify you and the relevant authorities within the timeframe required by applicable law.

7. Your Rights as a Data Subject

Under Malaysia's PDPA and international data protection best practices, you have the following rights regarding your personal data:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. We will process your request within 21 business days.

2
Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data. Log in to your account or contact our customer support team.

3
Right to Erasure

Under certain circumstances, you may request that your personal data be deleted, subject to our legal obligations to retain specific data.

4
Right to Object to Processing

You may opt out of having your data processed for direct marketing purposes at any time, with no penalty to your gaming account.

5
Right to Data Portability

You have the right to request your data in a structured, machine-readable format for transfer to another service provider where applicable.

To submit any requests relating to your data rights, please contact us by email at support@thb168.my stating the type of request and your account details. We will respond within the timeframe required by law.

8. Children's Privacy

The THB168 platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor without parental or guardian consent, please contact us immediately so we can take appropriate action, including data deletion and termination of the account in question.

9. Third-Party Links

The THB168 platform may contain links to third-party websites or services. Please note that our Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policy of every website you visit.

10. Changes to the Privacy Policy

THB168 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. You will be notified of any material changes via email or in-platform notification at least 14 days before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version. Continued use of the THB168 platform after the effective date constitutes acceptance of the updated terms.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how THB168 handles your personal data, please contact our Data Protection Officer (DPO):

  • Email: support@thb168.my
  • Live Chat: Available 24/7 on the THB168 platform
  • Frequently Asked Questions: Visit FAQ page for an immediate response

We are committed to addressing any privacy concerns you may have in a timely manner. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

By using THB168's services, you confirm that you have read and understood this Privacy Policy. Effective date: 1 January 2026.

Your Data is Safe. Your Experience is Assured.

Over 500,000 Malaysian players trust THB168 for safe and responsible online entertainment. Register today and enjoy a welcome bonus of up to RM1,500.

For individuals aged 18 and above only. Please play responsibly. Responsible Gaming

Bahasa Melayu